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How to design, plann and schedule
your Instagram feed in under 90 seconds

**Android Users:
Managing multiple accounts, video capability and Instagram integration is currently in BETA testing.


For a more detailed walk-through, please read: how to get started with Plann

 

Frequently Asked Questions



TELL ME MORE ABOUT PLANN?


Sick of frustrating, time consuming ways to plan out your Instagram feed? 

Plann was designed by an Advertising expert with a love of Instagram to make sure you get the best experience.

It was designed to help you curate the perfect Instagram feed, appeal to your audience faster, grow your readership by visually planning for a specifically visual platform.

We know businesses and bloggers can grow their profits significantly with a bit of planning.
 

WHO WAS THIS INSTAGRAM PLANNING APP MADE FOR?

Plann was developed for creatives, bloggers and business owners OR anyone slightly neurotic about their Instagram style!

 Those that understand making a great first impression is crucial to growing followers, increasing engagements and making money.
 

DO YOU PUT A WATERMARKED LOGO ON MY IMAGES?

No! 
Gross.



How do I use this new social media tool?


Once you've completed the download, you're ready to go!
Simply upload your chosen images, drag + drop until your feed looks fabulous, plan out your posts and schedule when it's time to upload.


WHAT HAPPENS WHEN IT'S TIME TO POST?

We'll send you a push notification to your phone to let you know it's time.
You simply paste your pre-planned caption and push it to Instagram! Easy! 


WHY CAN'T YOU JUST POST FOR ME?

Instagram's terms of service don't allow 3rd party apps to post automatically into the platform. (They actually state in their terms they might suspend accounts that do that!)

As your cheerleader, we'd NEVER compromise your hard work so we don't completely automate the process, we just ask you to push post when it's time. 


AND IF I ACCIDENTALLY MISS THE TIME I SCHEDULED?

We understand you might get busy, Plann won't harass you by sending multiple notifications, we'll just add a red alarm clock to the image letting you know the post is overdue. Post when you're ready or re-set a new time.
 

WHAT ABOUT POST CAPTIONS?

Instagram extended a few restrictions in Nov 2015 so we can't add your post captions for you.
We've made it easy, simply push a button that copies the post to your clipboard, and 'paste' it when Instagram is open and you post your image. Presto!
 

WHERE SHOULD I PUT MY HASHTAGS?

Save families of hashtags within Plann, we recommend you to paste them into your first comment to ensure you're entering them at the most crucial time (and keeping your feed beautiful) 

READ MORE: INSTAGRAM HASHTAGS IN THE FIRST COMMENT?

DO YOU COLLECT MY USERNAME AND PASSWORD?

Absolutely not. We hand on heart respect your privacy and that is completely against Instagram rules.


SO INSTAGRAM HAS NO ISSUES?

That's right, Plann is completely safe and will not risk the safety of your account. 


Specific features


DO YOU SUPPORT LANDSCAPE + PORTRAIT IMAGES?

Yes! 

WHAT ABOUT 60" VIDEOS? VIDEO IS GETTING A LOT OF ATTENTION?

Yes! Just make sure they're 60" or under as otherwise we can't push them into Instagram for you.

CAN I MANAGE MULTIPLE ACCOUNTS?

Sure can!
Currently on iOS only - you can manage up to 3 Instagram accounts.
(Need more than 3? There's also an affordable 'unlimited accounts' option for you too!)

*Multiple accounts on Android currently in BETA testing

WHERE CAN I IMPORT IMAGES FROM?

It's important we get the basics right, to start with Plann will input images stored on your phone.
We're looking into 3rd party compatibilities (like Dropbox and Google Drive) and they currently on the list next. 

We're also building in a server so you can cross check your Planns across devices, or handover to an assistant if
it's all starting to get a bit too much.


CAN I TURN OFF THE PUSH NOTIFICATIONS? THEY'RE KINDA ANNOYING.

If the beeps or messages get a bit much, you can turn them off
settings > notifications > Plann > turn "allow notifications" off.


Privacy

DO YOU COLLECT INFORMATION?

To make sure you always have the best experience, we do collect information about use of our app. 
We hope to continue to update, innovate and challenge ourselves by collecting what we need. 

Being innovative thinkers, we also need to keep up-to-date with trends, and being on the front of the curve means we might collect additional information about how you interact with our app. 
Read our full privacy policy here.

Get in touch

I STILL HAVE A FEW QUESTIONS?

We'd be happy to hear from you, send us a message via our contact page here.


CAN I SEND YOU FEEDBACK/THOUGHTS/COMMENTS ?

Of course, you can do that right from our contact page too.


HAVING A FEW ISSUES GETTING STARTED, OR FOUND A BUG IN OUR SOFTWARE?

When you're inside Plann, we have this beautiful software inbuilt to make it easy to talk to us directly.

Simply open the app and shake your device when you're coming into trouble - it'll show us screenshots and help us get troubleshooting faster. The sooner we know, the sooner we can fix your experience! 


Alternatively you can email us at: support@plannthat.com